Help

In order for you to have full control of how you want to be notified of team events and news, you’ll need an account where you configure options such as e-mail or text preferences. By having your own account, you can also stay organized with multiple teams events all in one place.

PlayerHub is a team-based system so each team has to be setup separately. Once a team is setup, individuals (parents and players) can be invited to that team via email. If you want players (usually over the age of 13) to also receive notifications and messages, you must enter an email address for them when you add them as a player. If you don’t give a player an email address, that player will only show up as a player on the roster and will not have a PlayerHub account.

Only admins can assign others to be admins and add/edit/cancel events. And each team is its own little private community where calendars and messages are shared by all team members.

The biggest advantage to PlayerHub is with just one account, you can have all your teams, children’s teams, etc. in one easy dashboard that contains all events, messages and notifications.

Each event type is represented by a color.

All teams are always active until the team management decides to archive a team.

Yes, by visiting any team’s specific dashboard, you will see a yellow “Team Menu” button that will give you several editing options for that team. Just choose “Settings” and edit the team’s name or information here. You can also upload a specific team icon for that page and set the timezone for that team’s location.

Yes. As an administrator, you are able to invite other admins to help manage your team. You can also assign admin privileges to any current team member or invite new administrators.

At this moment, it is only for the members who are a part of the team. We will soon enable for non-members to join.

There is no limit to the number of teams you can be associated with. Though practically speaking, most people with one or two children will only have a couple of active teams at any one time. Those with multiple children and activities will see upwards of six or more teams in their accounts. PlayerHub makes it easy to keep all these activities and custom team merchandise in one place. After several months of inactivity, teams are archived.

No. As mentioned above, with one account you can manage or join multiple teams. The idea is to ensure all your activity information and calendars are on one easy-to-use platform.

While you can share one account, we recommend you at least have separate accounts for each parent because the text, e-mail, and mobile app push notifications can be customized for each individual. Rather than having to rely on getting updates, such as cancellations or schedule changes, it’s easier to just create separate accounts so you can each receive text notifications on your mobile device if you so choose.
The idea behind PlayerHub is to give each user the control to decide how they want to receive messages and what types of messages. With PlayerHub, the days of “reply to all” e-mails and sifting through your inbox for where you need to be on the weekend are gone.

Just click the “My Account” link in the upper right of your dashboard. From there, click “My Contact Info” and enter your cell phone number and the associated carrier. Then click “Notifications” also under the My Account section, and choose which updates you would to like to receive as text messages.

Just hit the recommend button on the right and you’ll be able to enter another coach’s e-mail or a friend that lets them know about PlayerHub. Once the coach from another team joinsPlayerHub and sets up a team, he or she will then be able to invite you and other team members. If you’re already a member of PlayerHub, a new team will show up in your PlayerHub dashboard.
You can also hit the “Create Team” button from your dashboard and if you answer “no” when asked if you are a coach or manager of that new team, you will be presented with an invite form for your new team’s coach or manager the jackpot contest.

From the main dashboard or any team menu, you will see a yellow “Create Team” button across the top area. Once you click “Create Team” you will be asked if you are a coach or manager of that new team.
If you are a coach or manager, simply fill out all the pertinent information and a new team will be created. At that point, you can invite new members to that team and set up your events calendar with practices, games and tournaments.
If you are not a coach and would like another team to start also using PlayerHub, you will be presented with a simple invite form to invite the coach or manager of that new team. You will quickly see that PlayerHub is most beneficial when you have multiple teams on a single account.

By clicking on the team count, you should be able to see the list of teams that you are associated with. Select the team that you want to view from the list and you will be landing in the respective Team Dashboard.

Yes, but the player needs to be at least 13 years of age because of privacy concerns.

The PlayerHub roster includes all players, members and admins. Therefore a player that also wants an account to receive notifications, will be listed twice on the roster (as both roles). This helps a coach or administrator know which players are also getting notifications and all the features of PlayerHub.

From any team dashboard, you will see a list of upcoming events on the left. By scrolling onto any of the events, you will see how many players are unavailable for that particular event. By clicking the “check availability” button, you’ll be able to adjust availability for the next few months.
For the mobile apps, just tap on any event and click the “Availability” button and you’ll be presented with a list of players and you simply need to uncheck the player’s that will not be available for that particular game.